Contact Us

At Zolfinx, customer satisfaction is our top priority. We are dedicated to giving prompt and dependable support for any questions about your orders, our products, or our services.

1. How to Contact Us

You can reach our customer support team through the following channels:

Email: support@zolfinx.com

Phone: +1 936-706-7357

Mailing Address:  
Zolfinx  
5004 Rochester Rd  
New Brighton, PA 15066  
United States

2. Support Hours

Availability: 24 hours a day, 7 days a week

Business Days: Monday to Friday

Order Cut-off Time: 5 PM (local time)

We aim to respond to all inquiries as quickly as possible, usually within 24 hours on business days.

3. Types of Inquiries We Handle

You can contact us about:

- Order status or tracking
- Product details and availability
- Shipping and delivery questions
- Returns, exchanges, or refunds
- Damaged or incorrect items
- Payment and billing
- Feedback or suggestions

4. Response Times

Email Support: Within 24 hours (business days)

Phone Support: Immediate response during support hours

Mail Correspondence: Within 5 to 7 business days after receipt

5. Our Commitment

We provide clear information, fast response times, and friendly service in every interaction. Our goal is to make sure you are fully satisfied with your experience at Zolfinx.

6. Need Help Now?

Reach out anytime. We are always here to help you.

Email: support@zolfinx.com

Phone: +1 936-706-7357

Contact form